College: Graduate School of Social Sciences

This specialization focuses on the principles and practices of ensuring product and service quality through effective management and assurance systems. Students will study quality control, process improvement, regulatory compliance, and risk management. The program integrates theoretical knowledge with practical skills to prepare students for careers in quality management, process engineering, and regulatory affairs.

Learning Objectives:

• Understand the principles of quality management and its role in organizational success.
• Develop skills in implementing and managing quality assurance systems.
• Learn techniques for process improvement and quality control.
• Explore the principles of regulatory compliance and risk management.
• Understand the impact of quality management on customer satisfaction and business performance.
• Analyze the challenges and opportunities in the field of quality management.
• Develop critical thinking and problem-solving skills to address contemporary quality challenges.

Main Curriculum:

1. Introduction to Quality Management and Quality Assurance Systems - Overview of the field, its history, and its significance in business and industry.
2. Quality Control Techniques - Study of statistical process control, inspection methods, and quality audits.
3. Process Improvement - Continuous improvement techniques, including Six Sigma and Lean methodologies.
4. Regulatory Compliance - Principles of regulatory requirements and standards, such as ISO 9001.
5. Risk Management - Strategies for identifying, assessing, and mitigating risks in quality management.
6. Quality Assurance Systems - Design and implementation of quality assurance systems in various industries.
7. Emerging Trends in Quality Management - Impact of new technologies, such as AI and IoT, on quality management.

Assessment Methods:

• Quality management projects and case studies.
• Written assignments and research papers.
• Presentations on quality assurance strategies and innovations.
• Participation in group discussions on contemporary issues.

Recommended Textbooks:

• "Quality Management: Tools and Techniques for Improvement" by William J. Kolarik.
• "The Certified Quality Manager Handbook" by Duke Okes and Russell T. Westcott.
• "Quality Control" by Dale H. Besterfield.

Prerequisites:

Basic knowledge in business, engineering, or related fields.

Duration:

Four years, combining lectures, practical projects, and internships.

Certification:

Degree in Quality Management and Quality Assurance Systems, as per the program.

Target Audience:

Undergraduate and graduate students in business, engineering, or related fields, and professionals seeking to enhance their skills.

This specialization prepares students to implement and manage quality assurance systems, leveraging theoretical knowledge, practical skills, and emerging trends to ensure product and service quality.